Contact Information

Saunalahti Customer Service serves you also in English.

Customer Service (09) 4243 0456
(Mon-Fri 8 am - 8 pm, Sat 9 am - 4.30 pm, Sun closed. Enquiries of PUK codes and reports of lost devices 24/7)
Normal local, long distance or mobile charges apply.
Our Customer Service helps you in all questions related to subscriptions, services and invoicing.
Prepaid Customer Service (09) 622 669 22
(Mon-Fri 8 am - 8 pm, Sat 9 am - 4.30 pm)
Information and help on Saunalahti Prepaid subscriptions.
Postal address: Saunalahti, PL 5, 00061 ELISA

Omaguru Helpdesk

0600 900 500
(1,97 €/min + local/mobile fee, Mon-Fri 8 am - 9 pm, Sat 9 am - 5 pm, Sun closed)
www.omaguru.fi

Fault Services

Fault Reports (09) 4243 0730
(24 h every day; normal local, long distance or mobile charges)
Report a fault in your Saunalahti service.
Contact forms (in Finnish)

Saunalahti.fi